These Terms of Service provide a general overview of the services offered by Vantic (operated by [INSERT BUSINESS LEGAL NAME]) and the general structure of our engagements. They are informational only. The specific, binding terms of any paid engagement are set out in the individual client agreement you sign with us, which takes precedence over this page in the event of any conflict.
1. Services we offer
Depending on your engagement, Vantic may provide:
- Website design and build;
- Online booking system setup;
- Google Business Profile setup and optimization;
- Advertising campaign management;
- An ongoing monthly retainer for continued support and optimization.
2. Engagement structure
The following describes our typical engagement in plain terms. It is a general overview — the exact pricing, amounts, and schedule that apply to you are defined in your signed client agreement, not on this page.
- A deposit is required to begin work.
- The remaining setup fee is paid in installments.
- A monthly retainer applies for ongoing services.
- You pay advertising platforms (such as Google or Meta) directly for your ad spend; ad spend is separate from our fees.
- Engagements are subject to a minimum commitment term of [INSERT MINIMUM COMMITMENT TERM].
Specific pricing and terms are governed by your individual signed client agreement, not by this page. This page is a general overview only.
3. Client responsibilities
To deliver our services, we need timely access to the accounts and assets involved in your business. As outlined in your onboarding guide, you are responsible for providing and maintaining ownership of and/or access to accounts such as:
- Square (or your booking/payments platform);
- Google (Business Profile, Ads, and related services);
- Meta (Facebook / Instagram);
- Your domain name and website hosting.
You are responsible for the accuracy of the information and materials you provide and for keeping your account credentials and access up to date.
4. Limitation of liability
Vantic is not liable for outages, changes, or actions of third-party platforms (such as Google, Meta, Twilio, or Supabase). We do not guarantee any specific advertising performance, results, rankings, lead volume, or business outcomes. Our liability is limited to what is expressly set out in your signed client agreement. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
5. Termination
Termination of an engagement, including any early termination and its consequences, is governed by the terms of your individual signed client agreement.
6. Governing law
These terms and any engagement with Vantic are governed by the laws of the Province of Quebec and the applicable laws of Canada. The courts of Quebec have jurisdiction over any dispute.
7. Contact us
For questions about these Terms of Service, contact us at info@vantic.ca.